Change Phone Number Used to Apply for SRD R350 Grant Application

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A few applicants may want to change their mobile number that was used to submit the application for the ongoing reinstated SRD R350 Grant for one or two reasons.

Usually, this request is prompted by the following reasons:

  • Mobile phone lost or sim card misplaced or stolen.
  • Someone’s phone number was used to apply and the number is readily not available.

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In order to change or switch payments methods from one to another, request for reconsideration or appeal, reinstate canceled applications, etc., the mobile phone number is used. Several of the things mentioned above would be impossible without access to the application number.

Change Phone Number Used to Apply for SRD

On the official website of the reinstated SRD R350 Grant, it is not possible to change your mobile number and has left many applicants worried. Applicants with such issues are advised to contact SASSA on 0800601011 toll free number, but it is almost impossible to reach them.

In such cases, Sassa would rather recommend requesting a sim swap from the operator concerned. The SIM swap involves getting a new sim card with the same old number so that all incoming calls and electronic messages will be forwarded to the new card. If the old sim card was owned by the rightful owner, they can request a new sim card with an ID card or document.

A few applicants may want to change their mobile number that was used to submit the application for the ongoing reinstated SRD R350 Grant for one or two reasons.

The reasons usually cited as the cause of this request are :

  • Mobile phone lost or sim card misplaced or stolen.
  • Someone’s phone number was used to apply and the number is readily not available.

In order to change or switch payments methods from one to another, request for reconsideration or appeal, reinstate canceled applications, etc., the mobile phone number is used.

Several of the things mentioned above would be impossible without access to the application number.

  • It appears there is no place on the official website of the reinstated SRD R350 Grant for applicants to change their mobile numbers, leaving many applicants concerned.
  • A toll free number of 0800601011 has been provided to applicants with these issues by SASSA, but this hotline is almost impossible to reach.
  • SASSA recommends that such applicants request a sim swap from their respective telecom operators. In a SIM swap, a new sim is activated, but with the same old number, so that all electronic messages and incoming calls will go to the new sim.
  • If the old sim card was owned by the rightful owner, they can request a new sim card with an ID card or document.

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