Where To Change SASSA Gold Card In KZN

Where To Change SASSA Gold Card In KZN. The South African Social Security Agency (SASSA) has set a deadline of 20 March 2025 for beneficiaries to switch from the SASSA Gold Card to the new Postbank Black Card. This transition is essential to ensure continued access to social grants without disruption.
Many beneficiaries in KwaZulu-Natal (KZN) have yet to make the switch, raising concerns about their ability to access their grant payments. This comprehensive guide will help you understand where to change your SASSA Gold Card in KZN, the importance of the switch, and how to complete the process smoothly.
Why Do You Need to Change Your SASSA Gold Card?
SASSA initially set the deadline for the gold card replacement as 31 December 2023. However, it was later extended to 28 February 2025, and now the final deadline has been moved to 20 March 2025.
The main reasons for this switch are:
Security Enhancements: The new Postbank Black Card has better security features to protect beneficiaries from fraud and unauthorized transactions.
Improved Banking Services: The Postbank card offers better financial services, including faster transactions and improved customer support.
Continued Access to Grants: After 20 March 2025, beneficiaries who have not switched cards may experience difficulties accessing their funds.
Where Can You Change Your SASSA Gold Card in KZN?
If you are a KwaZulu-Natal (KZN) resident, you can switch your SASSA Gold Card to the Postbank Black Card at various locations.

How to Find the Nearest Card Issuing Site
To check the nearest Postbank Black Card issuing outlet in your area, dial:
Dial 120218*3#
This USSD code will provide a list of locations where you can upgrade your card.
Retail Stores Accepting SASSA Gold Cards
Until you switch to the Postbank Black Card, you can still use your SASSA Gold Card at the following major retail stores and ATMs across KZN:
Retail Store | Services Available |
---|---|
Shoprite | Withdraw cash, purchase groceries |
Pick n Pay | Withdraw cash, pay for goods |
Spar | Use card for payments |
Boxer | Withdraw funds, pay for items |
ATMs Nationwide | Withdraw cash |
However, after 20 March 2025, you may need to visit the nearest Post Office branch if you haven’t upgraded your card.
How to Change Your SASSA Gold Card in KZN
Changing your SASSA Gold Card to a Postbank Black Card is a simple process. Here’s how you can do it:
Step 1: Locate the Nearest Postbank Service Point
- Dial 120218*3# to find the nearest outlet.
- Visit your closest Post Office or designated Postbank service center in KZN.
Step 2: Bring Required Documents
Make sure you have the following documents before heading to the service center:
- Your SASSA Gold Card
- Your South African ID Book or Smart ID Card
- Proof of Residence (if required)
Step 3: Complete the Application Process
- Inform the Postbank staff that you are there to upgrade to the Postbank Black Card.
- Fill out the required application form.
- Your information will be verified, and a new Postbank Black Card will be issued to you.
Step 4: Activate Your New Postbank Black Card
- Once you receive the card, you will need to activate it.
- Set up a PIN code for security purposes.
- Link your card to your SASSA account for grant payments.
Will Beneficiaries Lose Their Funds If They Do Not Switch By 20 March 2025?
No, beneficiaries will not lose their grants if they fail to switch by the deadline. However, their access to funds may become more difficult.
According to a joint media statement by the Minister of Social Development Sisisi Tolashe and the Minister of Digital Technologies Solly Malatsi, social grants will still be available after 20 March 2025.
Key Points
Grant payments will continue as usual.
Beneficiaries who haven’t switched must visit a Post Office branch to withdraw funds.
To avoid inconvenience, it is recommended to switch before the deadline.
What Are the Benefits of the Postbank Black Card?
Switching to the Postbank Black Card offers several advantages:
Better Security
Advanced security features protect against card fraud.
Faster Transactions
The new system allows quicker access to funds and smoother transactions.
Easy Banking Services
Beneficiaries can access their grants at various ATMs and retail stores without complications.
No Hidden Fees
The Postbank Black Card does not have additional charges for grant withdrawals.
FAQs About Where To Change SASSA Gold Card In KZN
Can I still use my SASSA Gold Card after 20 March 2025?
Ans: Yes, but you will need to visit a Post Office branch to withdraw funds.
What should I do if I lose my SASSA Gold Card?
Ans: Visit the nearest Postbank service center with your ID to request a replacement.
Can I change my SASSA Gold Card online?
Ans: No, you must visit a Postbank outlet or Post Office branch in person.
Conclusion
The deadline to switch from the SASSA Gold Card to the Postbank Black Card is 20 March 2025. While grant payments will continue beyond the deadline, beneficiaries may face challenges accessing their funds if they do not upgrade in time.