SASSA Contact Details – Addresses And Numbers For Offices
SASSA Contact Details. SASSA (South African Social Security Agency) provides essential support to South African citizens through social grants. Accessing the right SASSA contact details is crucial for individuals seeking assistance with applications, updates, or inquiries.
There may be times when you require assistance that cannot be provided by phone or email, and you need to find their nearest physical office. The good news is that SASSA has almost 46 districts and 389 local offices.
SASSA also has a number of service points as well as its district and local offices, such as pay points and satellite offices, in addition to the district and local offices. Satellite offices provide services that go beyond grant payments, including helping you with grant applications. Pay points are only used to pay out grant payments.
SASSA offers multiple channels for beneficiaries to check their SASSA status. You can seek help from SASSA over the phone, by email, through social media channels such as Twitter, Facebook, or by visiting the SASSA office near you in person. SASSA representatives will be more than happy to assist you in the application process and in answering your questions.
SASSA Head Office Information
There are various SASSA offices located across different regions, all overseen by the SASSA Head Office. South Africa’s administrative hub, Pretoria, is the headquarters of SASSA.
- Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria.
- Private Bag X55662, Arcadia, Pretoria, 0083
- Phone Numbers: 012 400 2000, 012 400 2322
- Toll-free: 0800 60 10 11
- Email: [email protected]
Contact Details For Provinces
SASSA has branches in every province to accommodate your needs. The following list of offices and contact information has been arranged by province to make it easier for you to find the one closest to you.
| SASSA Head Office | Western Cape | Kawazulu Natl |
|---|---|---|
| SASSA HOUSE 501 Prodinca Building Cnr Steve Biko & Pretorius Pretoria Private Bag X55662 Arcadia, Pretoria 0083 Tel: 0124002000 (Switchboard) Tel: 0800 60 1011 (Customer care) | Golden Acre Adderley Street Cape Town 8001 Private Bag X9189 Cape Town 8000 Tel: 021469 0200 Fax: 021 469 0260 | 1 Bank Street Pietermaritzburg 3201 Private Bag X9146 Tel: 033 846 3300 fax: 033 846 9595 |
| EASTERN CAPE | LIMPOPO | NORTHERN CAPE |
| SASSA Office BKB Building Cnr Fitzpatrick & Merino road Quigney East London Private Bag X9001 Chislehurst East London 5200 Tel 043 707 6300 Fax: 043 707 6481 | 43 Landros Mare Street Polokwane 0699 Private Bag X9677 Polokwane 0700 Tel: 015 291 7400 Fax: 015 291 7996 | 95-97 Du Toit Span Road Kimberly 8300 Private Bag X6011 Kimberly 8300 Tel: 053 802 4900 Fax: 053 832 5225 |
| FREE STATE | MPUMALANGA | GAUTENG |
| Lustitia Building Cnr St. Andrews Street & Aliwal Street Private Bag X20553 Bloemfontein 9300 Tel: 051 410 8339 | 18 Ferreira Street Nelspruit Private Bag X11230 Nelspruit 1200 Tel: 013 754 9380 Fax: 013 754 9501 | 28 Harrison Street Johannesburg 2000 Private Bag X120 Marshalltown 2107 Tel: 011 241 8300 Fax: 011 241 8305 |
ADDITIONAL INFORMATION
The toll-free number is 0800 60 10 11 and you can get information on:
- Dates for payouts.
- All government grants must meet certain qualifications.
- The address and phone number of the district office.
- Please contact us if you need help with your application.
- If you suspect fraud or corruption, here is how you can report it.
Note: Toll-free callers will only be able to utilize this service if they make a call from a landline. People using mobile phones may have to pay extra for calls made from mobile phones.
SASSA Contact Details In PDF
Grant fraud reporting
The responsibility for reporting any suspected fraudulent or corrupt activities that may occur in relation to social grants lies entirely with you. In order to do this, you need to call SASSA’s grants and fraud hotline at 0800 60 10 11 to report the fraud.
South African Social Security Agency (SASSA) Contact Information
Below is a detailed table summarizing the official SASSA contact details to help you reach out to them efficiently for any inquiries or assistance:
| Category | Details |
|---|---|
| Website | SASSA Official Website |
| [email protected] | |
| SASSA News ZA | |
| @OfficialSASSA | |
| Postal Address | Private Bag X55662, ARCADIA, 0083 |
| Street Address | SASSA House, 501 Prodinsa Building, Corner Steve Biko and Pretorius Street, PRETORIA |
| Phone | 012 400 2000 |
| Toll-Free Number | 080 060 1011 |
| Fax | 012 400 2257 |
| Directories | National Government Directory: State-owned enterprises and other public entities |
Information Officer (PAIA)
| Details | Information |
|---|---|
| Name | Caesar Vundule, Mr |
| Postal Address | Private Bag X55662, ARCADIA, 0083 |
| Street Address | SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius Street, PRETORIA |
| Phone | 012 400 2000 |
| Toll-Free | 080 060 1011 |
| Fax | 012 400 2257 |
| [email protected] |
Chief Executive Officer
| Name | Busisiwe Memela-Khambula, Ms |
|---|---|
| Postal Address | Private Bag X55662, ARCADIA, 0083 |
| Street Address | SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius Street, PRETORIA |
| Phone | 012 400 2000 |
| Toll-Free | 080 060 1011 |
| Fax | 012 400 2257 |
| Not provided |
Regional Executive Manager
| Name | Bandile Maqetuka, Mr |
|---|---|
| Postal Address | Private Bag X9001, Chiselhurst, EAST LONDON, 5200 |
| Street Address | BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, EAST LONDON |
| Phone | 043 707 6300 |
| Fax | 043 707 6487 |
| [email protected] |
Regional Executive Manager
| Field | Details |
|---|---|
| Name | Themba Matlou, Mr |
| Postal Address | Private Bag X20553, BLOEMFONTEIN, 9300 |
| Street Address | Lustitia Building, Cnr St. Andrews and Aliwal Streets, BLOEMFONTEIN, 9301 |
| Phone | 051 410 0804 051 410 0805 |
| Fax | 051 409 0862 |
| [email protected] |
Regional Executive Manager
| Name | Zodwa Mvulane, Ms |
|---|
| Postal Address | Private Bag X120, Marshalltown, JOHANNESBURG, 2107 |
| Street Address | 28 Harrison Street, Johannesburg, 2000 |
| Phone | 011 241 8300 |
| Fax | 011 241 8305 |
| [email protected] |
Regional Executive Manager
| Name | Themba Matlou, Mr |
|---|---|
| Postal Address | Private Bag X9146, PIETERMARITZBURG, 3201 |
| Street Address | 1 Bank Street, PIETERMARITZBURG |
| Phone | 033 846 3300 |
| Fax | 033 342 9595 |
| [email protected] |
Regional Executive Manager
| Field | Details |
|---|
| Name | Zodwa Mvulane, Ms |
| Postal Address | Private Bag X9677, Polokwane, 0700 |
| Street Address | 43 Landros Mare Street, Polokwane, 0699 |
| Phone | 015 291 7400 |
| Fax | 015 291 7416 |
| [email protected] |
Regional Executive Manager
| Name | Mr. Themba Matlou |
|---|---|
| Postal Address | Private Bag X11230, Nelspruit, 3201 |
| Street Address | 18 Ferreira Street, Nelspruit, 3201 |
| Phone | 013 754 9380 |
| Fax | 013 754 9501 |
| [email protected] |
Regional Executive Manager
| Name | Zodwa Mvulane, Ms |
|---|
| Postal Address | Private Bag X44, Mmabatho, 2735 |
| Street Address | 1st Industrial Site, Mahikeng, 2735 |
| Phone | 018 388 0060 |
| Fax | 086 611 9740 |
| [email protected] |
Regional Executive Manager
| Details | Information |
|---|---|
| Name | Bandile Maqetuka, Mr. |
| Postal Address | Private Bag X6011, KIMBERLEY, 8300 |
| Street Address | Du Toitspan Building, 95-97 Du Toitspan Road, Kimberley, 8301 |
| Phone | 053 802 4900 |
| Fax | 053 831 4038 |
| [email protected] |
Regional Executive Manager
| Name | Bandile Maqetuka, Mr |
|---|---|
| Postal Address | Private Bag X9189, Cape Town, 8000 |
| Street Address | Golden Acre, Adderley Street, Cape Town, 8001 |
| Phone | 021 469 0200 |
| Fax | 021 469 0260 |
| [email protected] |
SASSA Offices In Eastern Cape
Regional Office Contact Details
| Office Details | Information |
|---|---|
| Office Address | BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200 |
| Postal Address | Private Bag X9001, Chislehurst, East London, 5200 |
| Phone Numbers | 043 707 6300, 043 707 6472, 043 707 6335 |
| Emails | [email protected], [email protected] |
| Office Timing | 8 AM to 5 PM |
Regional Executive Manager
| Name |
|---|
| Mr. Zanoxolo Mpeta | [email protected] |
SASSA Offices in Gauteng
Regional Office Contact Details
| Details | Information |
|---|---|
| Office Address | 28 Harrison Street, Johannesburg, 2000 |
| Postal Address | Private Bag X120, Marshalltown, 2107 |
| Office Timing | 8 AM to 5 PM |
| Phone Number | 011 241 8320 |
| Fax | 011 241 8305 |
| 011 241 8305 | |
| Working Days | Monday to Friday |
Head of Regional Management
| Name | |
|---|---|
| Mr. Themba Matlou | [email protected] |
More Branches Located In Gauteng
| Address | Phone Number |
|---|---|
| Hoofdt Street, Roodepoort, Johannesburg, 1725 | 011 241 8300 |
| Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 | 012 730 0325 |
| 197 Church Street, Grand Central, Midrand, 1685 | 011 545 5900 |
| Luthuli Street, Dobsonville, Soweto, 1863 | 011 989 5806 |
| 7286 Pela Main Rd, Orlando West, Soweto, 1804 | 080 060 1011 |
| 87 Elston Avenue, Benoni, 1500 | 081 815 1197 |
| Sisulu Street, Orlando West, Johannesburg, 1804 | 080 060 1011 |
| 8 Protea Avenue, Lenasia, Johannesburg, 1821 | 080 060 1011 |
| 18A Grey Avenue, Vereeniging, 1930 | 016 430 0900 |
| 34 Galloway Street, Meyerton, Vereeniging, 1960 | 016 3604202 |
| 29 Catlin Street, Germiston, 1400 | 011 776 8049 |
| Khumalo Street, Spruit, Johannesburg, 1426 | 080 060 1011 |
| 32 President Street, Fochville, Johannesburg, 2515 | 080 060 1011 |
| 27 Court Street, Nigel, 1490 | 080 060 1011 |
| 11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208 | 080 060 1011 |
| Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619 | 080 060 1011 |
| Palladium Street, Carletonville, 2500 | 080 060 1011 |
| Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020 | 013 9358200 |
| 20 6th Ave, Springs New, Springs, 1560 | 080 060 1011 |
| 90 Loveday Street, Johannesburg, 2000 | 080 060 1011 |
| Mahube Valley, Pretoria, 0147 | 066 142 5630 |
| Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 | 014 591 9940 |
SASSA Offices in Mpumalanga
Where can I find the regional offices?
| Office Address | 18 Ferreira Street, Nelspruit, 1200 |
|---|---|
| Postal Address | Private Bag X11230, Nelspruit, 1200 |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
| Phone Number | 013 754 9446 |
| Fax | 013 754 9501 |
| [email protected] |
Regional Executive Manager
| Name | |
|---|---|
| Mr. Themba Matlou | [email protected] |
Additional SASSA Contact Details In Mpumalanga
| Address | Phone Number |
|---|---|
| Hoofdt Street, Roodepoort, Johannesburg, 1725 | 011 241 8300 |
| Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 | 012 730 0325 |
| 197 Church Street, Grand Central, Midrand, 1685 | 011 545 5900 |
| Luthuli Street, Dobsonville, Soweto, 1863 | 011 989 5806 |
| 7286 Pela Main Rd, Orlando West, Soweto, 1804 | 080 060 1011 |
| 87 Elston Avenue, Benoni, 1500 | 081 815 1197 |
| Sisulu Street, Orlando West, Johannesburg, 1804 | 080 060 1011 |
| 8 Protea Avenue, Lenasia, Johannesburg, 1821 | 080 060 1011 |
| 18A Grey Avenue, Vereeniging, 1930 | 016 430 0900 |
| 34 Galloway Street, Meyerton, Vereeniging, 1960 | 016 3604202 |
| 29 Catlin Street, Germiston, 1400 | 011 776 8049 |
| Khumalo Street, Spruit, Johannesburg, 1426 | 080 060 1011 |
| 32 President Street, Fochville, Johannesburg, 2515 | 080 060 1011 |
| 27 Court Street, Nigel, 1490 | 080 060 1011 |
| 11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208 | 080 060 1011 |
| Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619 | 080 060 1011 |
| Palladium Street, Carletonville, 2500 | 080 060 1011 |
| Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020 | 013 9358200 |
| 20 6th Ave, Springs New, Springs, 1560 | 080 060 1011 |
| 90 Loveday Street, Johannesburg, 2000 | 080 060 1011 |
| Mahube Valley, Pretoria, 0147 | 066 142 5630 |
| Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 | 014 591 9940 |
SASSA Offices in Mpumalanga
Where can I find the regional offices?
| Details | Information |
|---|---|
| Office Address | 18 Ferreira Street, Nelspruit, 1200 |
| Postal Address | Private Bag X11230, Nelspruit, 1200 |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
| Phone Number | 013 754 9446 |
| Fax | 013 754 9501 |
| Email Address | [email protected] |
Regional Executive Manager
| Name | |
|---|---|
| Mr. Themba Matlou | [email protected] |
Additional SASSA Contact Details in Mpumalanga
| Address | Phone |
|---|---|
| 17A Murray St, Ermelo, 2350 | 080 060 1011 |
| Schoemansdal, 1331 | Verena-C, Langford |
| 89 Scheeper Street, Belfast, 1100 | 080 060 1011 |
| Verena-C, Langford | 080 060 1011 |
| Thulamahashe-A, Thulamahashe, 1365 | 080 060 1011 |
| Emzinoni, Bethal, 2309 | 017 801 1694 |
| Klip Street, Groblersdal, 0470 | 080 060 1011 |
SASSA Offices in Limpopo
Regional Office Contact Details
| City | SASSA Office Address | Phone Number | |
|---|---|---|---|
| Polokwane | 43 Landros Mare Street, Polokwane, 0699 Private Bag X9677, Polokwane, 0700 | 015 291 7509 | [email protected] [email protected] |
Regional Executive Manager
| Name | |
|---|---|
| Ms Zodwa Mvulane | [email protected] |
National-level managers
The following are the contact details for the managers of the South Social Agency:
Head of Customer Care at SASSA
| Name | Phone Number | |
|---|---|---|
| Mr. Sonwabo Koliti | 082 971 9103 | [email protected] |
Manager of Grant Administrations
| Name | Phone Number | |
|---|---|---|
| Mr. Brenton Van Vrede | 012 400 0257 | [email protected] |
Manager in charge of corporate services
| Name | Phone Number | Email Address |
|---|---|---|
| Mr. Mdumiseni Zulu | 013 754 9383 / 012 400 2075 | [email protected] |
SASSA working hours
- SASSA office days: Monday through Friday
- Office hours: Most offices are open from 7:30 am to 4:30 pm, while others are open from 8:00 am to 5:00 pm.
Note: SASSA offices have specific opening and closing times, so it is best to check ahead of time.
How to contact with SASSA
The official contact details for SA are as follows:
- SASSA official website: Go to the official SASSA website
- SASSA WhatsApp Number: You can add +27 82 046 8553 as a contact on your phone for WhatsApp information. For grant inquiries, you can use WhatsApp.
What is the SMS number for SASSA?
- USSD or SMS line: 1347737# is the SASSA SMS number.
SASSA email address for grant-related queries
- SASSA can be contacted via email: [email protected]
SASSA Social Media Channels
SASSA has also established official social media channels through which it can provide assistance to grant applicants as well as spread the word about grant inquiries among them. The following channels can also be used to contact SASSA if you need assistance:
- Facebook official channel: https://www.facebook.com/SASSANewsZA
- Twitter official channel: https://twitter.com/OfficialSASSA
In order to be able to identify you, please include your ID number when submitting a grant query through social media.
What’s the customer service number?
If you are unable to visit the office, please call our toll-free helpline at 0800 60 10 11 for information about:
- Obtain information about pay-out schedules.
- Criteria for eligibility for government grants.
- Find the contact information and address of district offices.
- Inquire about your application’s status.
- Corruption and fraud reporting procedures.
- You should be aware that for toll-free calls, only landline phone numbers are eligible.
- The use of a mobile phone to make the call may result in an additional charge.
Note: If you become aware of any fraud or corrupt activity involving social grants, you are responsible for reporting it. In order to do so, you can contact us at (800) 60-10-11.
Contact Details For SRD 370
If you have any inquiries regarding the SRD R350 grant, please get in touch with the South African Social Security Agency (SASSA). For questions related to appeals, kindly contact the ITSAA directly.
You can reach ITSAA using the following contact details:
- Phone Number: 012 312 7727
- Email for Appeal Inquiries: [email protected]
Location Maps
Benefits of Accessing SASSA Contact Details
Here are some benefits of SASSA Contact Details:
- Efficient Application Process: By contacting SASSA directly, individuals can receive assistance with the grant application process, ensuring that they submit the correct documentation and information.
- Quick Resolution of Issues: Reaching out through the appropriate channels allows for quicker resolution of any issues related to grants, payments, or service requests.
- Increased Accessibility: SASSA offers multiple contact options such as phone, email, and physical offices, making it easy for individuals to reach them.
- Prevention of Fraud: SASSA’s fraud hotline provides a direct method to report any suspicious activities, helping to protect the integrity of the system.
- Regular Updates: SASSA’s contact details allow individuals to stay informed about payment schedules, changes in policies, and other essential updates.
- Personalized Assistance: Visiting a local or regional office allows beneficiaries to get personalized support for their specific needs, ensuring that they receive the correct assistance.
FAQs About SASSA Contact Details
How do I contact SASSA customer care?
Ans: Ensure that you have completed your transaction at the ATM and have placed your card and cash safely in your wallet, handbag, or pocket before leaving. For information about: Payout dates, call the toll-free helpline at 0800 601 011. All government grants must meet certain qualifications.
What is the WhatsApp number for SASSA?
Ans: SASSA’s official WhatsApp number is ‘0820468553.’ You can save this number on your phone and use it for real-time assistance. Using this number, you will receive assistance through auto-generated messages, or you can speak with a real person if you prefer.
What do I do if I haven’t received my SASSA grant?
You may need to contact your bank if you are experiencing system or account problems. Make sure your phone number is listed in SASSA records. Call SASSA helpline (0800 601 011) if you have not received an SMS after several days. If the issue persists and your bank confirms no payment has been received, contact SASSA for direct support.
Conclusion
SASSA provides crucial social support through its various offices and contact channels. Whether by phone, email, or in-person at their numerous local and regional offices, beneficiaries can easily access services related to grants and applications. By utilizing the available contact details, you ensure efficient communication, timely updates, and assistance in navigating the grant system. With nearly 46 districts and 389 offices, SASSA ensures that help is always within reach.
