SASSA Changed the Payment Method For the Covid-19 Grand

SASSA Changed the Payment Method For the Covid-19 Grand. The South African Social Security Agency (SASSA) has taken a significant step in enhancing the Covid-19 Social Relief of Distress (SRD) grant payment process. The agency has introduced a new payment method that provides beneficiaries with greater flexibility in receiving their funds.
From Monday, 03 August to Sunday, 09 August, approved beneficiaries were given the opportunity to update their payment method to a more convenient option. This move aims to address several challenges that beneficiaries previously faced when collecting their grants, particularly at the South African Post Office (SAPO).
This article provides an in-depth look at the new SASSA payment method, the available payment options, and essential guidelines for beneficiaries to ensure a smooth grant collection process.
Why Did SASSA Change the Payment Method?
SASSA made this change in response to the difficulties experienced by beneficiaries when collecting their Covid-19 grant payments. Some of the key challenges included:
- Long queues at the Post Office, causing frustration among beneficiaries.
- Cash shortages, leading to beneficiaries being sent home empty-handed.
- Limited accessibility, as some beneficiaries live far from a Post Office branch.
To resolve these issues, SASSA now allows beneficiaries to receive their Covid-19 Social Relief of Distress (SRD) grant through different channels, ensuring convenience and efficiency in the payment process.
New Payment Options for SASSA Covid-19 Grant
With the new system, beneficiaries can now choose one of the following payment methods:
1. South African Post Office (SAPO)
Beneficiaries can still receive their grants at SAPO branches. However, SASSA has introduced a structured collection system to reduce congestion and waiting times.
2. Bank Account Transfer
Beneficiaries can receive payments directly into their bank account, which is the fastest and most convenient option. The benefits of this method include:
- No need to visit SAPO.
- Faster access to funds.
- Increased security, as cash is not withdrawn in public places.
3. Money Transfer via Cellphone
For those who do not have a bank account, SASSA also allows payments to be made through mobile money transfer. However, the cellphone number used for the transaction must be registered in the beneficiary’s name.
How to Change Your SASSA Payment Method
If you are an approved beneficiary and would like to change your payment method, follow these steps:
Step 1: Visit the Official SASSA SRD Website
- Go to www.srd.sassa.gov.za.
Step 2: Log in to Your Profile
- Enter your ID number and registered cellphone number.
- A One-Time Pin (OTP) will be sent to your phone for verification.
Step 3: Select Your New Payment Method
- Choose whether you want to receive your grant via bank deposit, SAPO, or mobile transfer.
- If selecting a bank account, ensure that:
- The account is registered in your name.
- The account is active and not closed.
Step 4: Confirm and Submit
- Double-check the accuracy of your details before submitting.
- After submission, you will receive a confirmation SMS from SASSA.
Important Guidelines for Beneficiaries
To ensure a smooth payment process, beneficiaries should take note of the following:
1. Avoid Visiting the Post Office Too Soon
- Do not go to SAPO before receiving an SMS notification confirming that funds are available.
- The first seven days of the month are reserved for regular SASSA grant payments, so SRD grant beneficiaries should avoid collecting grants during this period.
2. Ensure Correct Banking Details
- Payments will be delayed if incorrect banking details are provided.
- If the account is closed, SASSA must wait for the funds to be returned before issuing a new payment.
3. Use a Registered Cellphone Number
- If choosing the money transfer option, make sure that the cellphone number is registered in your name.
- If the number is incorrect, payments may be delayed or sent to the wrong person.
Comparison of Payment Methods
Payment Method | Advantages | Disadvantages |
---|---|---|
Bank Transfer | Fast, secure, no need to visit SAPO | Requires a personal bank account |
Post Office (SAPO) | Available nationwide | Long queues, cash shortages |
Mobile Money Transfer | Convenient for those without bank accounts | Must have a registered cellphone number |
What Happens If You Don’t Update Your Payment Method?
If you do not update your payment method before the deadline (03 – 09 August), SASSA will automatically process your remaining payments through the Post Office.
This means you will have to visit an SAPO branch to collect your grant, which may result in:
- Longer wait times.
- Potential delays if funds run out.
For a faster and more secure payment experience, it is highly recommended to choose a bank deposit or mobile money transfer.
Where to Find More Information About the Covid-19 Grant
For further details and assistance, beneficiaries can:
- Visit the official SASSA website: www.sassa.gov.za
- Contact SASSA via WhatsApp: 082 046 8553
- Follow SASSA official social media pages for updates.
Conclusion
The introduction of multiple payment methods for the Covid-19 Social Relief of Distress (SRD) grant is a welcome change that offers beneficiaries more control and convenience over how they receive their funds.